We are here to help you get the most out of Kaptureflo. Whether you have questions about your store connection, need help with campaign drafts, or want to manage your data, reach out through the channels below.
1. Reach our team
2. What to write about
You can write to us regarding any of the following topics:
- Help with my account: assistance connecting your Shopify store, Meta accounts, or messaging channels.
- Billing questions: questions about credits or payment receipts.
- Data deletion: requesting removal of your account or customer data, as detailed on our Data Deletion page.
- Security concerns: reporting potential vulnerabilities or asking about safeguards, as described on our Security page.
- Press and partnerships: questions about working together.
3. Company details
Kaptureflo is a product of Farpoint Technologies Private Limited.
- Operating entity: Farpoint Technologies Private Limited
- Registered address: Aspire Coworks No.39/7-1, Third (3rd) Floor, 7th Main, Opposite Dr. Ambedkar College Ground, Appareddy Palya, Indiranagar, Bengaluru North, 560038
- Primary email: info@kaptureflo.com
4. Grievance officer
In accordance with India's Digital Personal Data Protection Act 2023, our Grievance Officer details are:
- Name: Gaurav
- Email: info@kaptureflo.com
You can also review our Privacy Policy and Terms of Service.